Our Commitment

At Rare Tips, every set is handcrafted with care, and we want you to love your experience from start to finish. If you have any questions or need assistance with your order, please contact us at hello@theraretips.com. Our team will be happy to help.

 

Returns & Exchanges

Due to the personal nature of press-on nails and for hygiene reasons, returns and exchanges are not accepted for change of mind, style preference, or incorrect size selection.

Please review your order carefully and refer to our size guide before completing your purchase to ensure you select the best fit.

 

Damaged or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Include your order details and clear photos of the issue so our team can review your request. If the issue is confirmed to be on our end, we’ll work with you to provide an appropriate resolution.

 

Size Correction

Because Rare Tips sets are handmade according to the size selected or measurements provided, we cannot offer returns or exchanges for sizing errors.

If your set does not fit, you may place a new order in the correct size and receive 15% off your replacement order. Please contact our customer care team for assistance confirming your sizing before reordering.

 

EU Right of Withdrawal

Customers located in the European Union may have a legal right to withdraw from certain eligible online purchases within 14 days of receiving the order.

Exceptions may apply to products that are custom-made or personalized, as well as hygiene-sealed products that have been opened, used, damaged, or returned incomplete. Your statutory rights remain unaffected where applicable.